How to locate your Owner ID:
The first screen that comes up when you turn on your Pocket PC should be the Today screen. One of the things that should be shown on this screen is the Owner ID. It should have the label "Owner". It is usually the name of the person who owns the device.
**The unlock code is based on your Owner ID including: spaces, punctuation, and capitalization. Make sure you type the Owner ID exactly as it appears on your Pocket PC.